Everybody has bad habits which can turn into compulsions if not controlled. While technology addiction is a real thing, IT pros have their own monkeys on their backs. An inability to relinquish control can lead to technology silos and turf wars. Overdependence on artificial intelligence can actually hurt your company and the shiny new toys may not be the most cost-effective solutions for your organization.
Many CIOs who’ve spent the majority of their careers managing data centres and the people who run them are often unable or unwilling to let go, infrastructure is literally addicting for them. Cloud migration is one of the biggest trends in enterprise IT, but not all IT pros have been able to let go of their addiction to hardware appliances. Holding onto a hardware-centric view instead of an application-centric one slows down a company’s ability to innovate and thrive.
The cure: Put the apps and services on the cloud apart from the ones that need to be on premises. This will free up CIOs to think more strategically about the business. CIOs spend too much time on infrastructure, and not enough time on future-proofing the business. They need to spend more time investing in and monetizing data programs or equipping staff with cutting-edge skills.
Slack has found a particular niche in the world of tech as a communication tool, and so has Slack addiction. An organization can become so reliant on the chat tool that it becomes the dominant form of communication. People end up spending more time Slacking than working. Being connected doesn’t magically enable effective communication as people lose the ability to communicate properly when they rely on any form of technology as the sole means of communication.
The cure: Rules have to be created around Slack and other forms of corporate communication. Encourage employees to use video chat to resolve problems, or require them to pick up the phone and talk if an email string goes on beyond a handful of back and forth messages.